_INTROHERO

Hello! My name is Shoji Ushiyama.

I’m a force‑multiplying product designer with 10 years of experience.

I find hidden patterns in complex problems and create frameworks that help entire teams, orgs, and communities see solutions they couldn't find before.

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What I Do

Where tactical design approaches reach their limits, I architect systems that scale our problem-solving capability, concentrating strategy into clear, executable direction.

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I activate product strategy by architecting systems where none existed before.

I concentrate product vision into design execution by harnessing complexity.

I construct frameworks to ensure everyone thrives in complex problem spaces.

_Examplesimpact

I revitalised a B2B2C platform project stalled for 2 years by executing a systematic 0-1 design plan from user research through to prototyping.

I identified critical user pain points that had remained invisible in the entire history of the 40-year-old community and provided the engineering lead the breakthrough he needed.

I translated a startup's market positioning into a comprehensive visual design & heuristic system for their surgical robot.

I gave their CEO & CTO the first coherent vision of their product, accelerating development towards their Series A funding round.

I develop documentation that elevates my team’s creative output and professional skills, and enabling them to independently produce work that strengthens the brand narrative of a $17.4M convention.

I established design principles for gaming communities and online subcultures, systematising approaches that had been guesswork, developing tools that reduced multi-day processes to minutes.

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Testimonials

what others say

_Rec1
Christopher Miller

Principal UX Designer

Christopher Miller

Shoji has this beautiful way of understanding problems at their core, creating this perfect dance between teamwork and innovation. Teams just get better when he's around.

_Rec2
Marvin Olukayode Hassan

Design Director & Coach

Marvin Hassan

Looking for someone who can think through systemic challenges and lead the charge toward finding solutions that go beyond the obvious to solve real underlying issues? Shoji is the right designer.

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Tamar Levy

Founding UX Designer

Tamar Levy

Shoji brought great energy to the class, actively participated in discussions, and asked thoughtful questions that kept everyone engaged in the learning process. His curiosity and willingness to share his own knowledge made him a valuable presence in the classroom.

_Rec4
Mariana Mejia

Product Designer

Mariana Mejía

Shoji was always a standout in any design discussion. He speaks with knowledge and is able to lead projects to reliably amazing solutions. I could always count on him to have a great brainstorming session and to deliver a great presentation together.

_CaseStudies
Featured work

See how I think

ArtDash
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ArtDash
Rescuing a B2B2C freelance platform serving a $100M+ art market after 2 years of stalled development.

Despite 40 years of evolution, the furry fandom's multi-million dollar freelance art market remained a graveyard of failed platforms. Through systematic user research, I discovered why: they were all building for the wrong business model entirely.

This insight unlocked a complete strategic pivot from social platform to process automation tool, and culminated in a comprehensive prototype that unstuck 2 years of stalled development.

Outcomes
  • Revealed an invisible market dynamic that had stumped other platforms for decades.
  • Used new insight to develop a blue ocean market strategy and revitalise the ArtDash project.
  • Validated the new direction with both artists and clients while balancing scalability and viability needs.
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Revolve Surgical logo
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Revolve Surgical
Transforming complex regulatory and stakeholder requirements into coherent product vision for a surgical robotics startup.

Revolve Surgical's surgical robot reduces surgeon fatigue during laparoscopic procedures, but bringing new medtech to market requires integrating user needs with a complex web of requirements. Success required navigating the intersection of surgical workflows, medical regulations, hospital procurement, and business viability.

My role: translate strategic market positioning and regulatory constraints into a unified product vision, enabling the team to move confidently toward regulatory approval and public launch.

Outcomes
  • Delivered a unified product vision crystallising strategic direction for all cross-functional partners, including CEO & CTO.
  • Architected safety-critical design language that encoded regulatory compliance into systematic visual hierarchy.
  • Developed scalable information architecture enabling multi-device deployment across complex OR environments.
  • Positioned the company for a confident public launch, key investor update, and industry trade show exhibitions.
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Thanks for checking out my stories.
Let's do excellent work together.